Privacy Policy

1. Introduction

At Birch Co (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with our team, or inquire about building with us.

We comply with applicable privacy laws including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Children’s Online Privacy Protection Act (COPPA)

We collect basic information like your name and contact details so we can communicate with you and guide you through the homebuilding journey.

We use tools such as analytics and advertising platforms to understand how visitors interact with our website and improve our experience.

We do not sell your data.

You may request to view or delete your data at any time by contacting us.

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2. Information We Collect

2.1 Information You Provide

Information you voluntarily submit including:

• Name
• Email address
• Phone number
• Project details
• Property information
• Any information shared through forms or direct communication

2.2 Information We Collect Automatically

When you visit our site, we may collect:

• IP address
• Browser type
• Device information
• Cookies
• Session behavior
• Time on site
• Referring sources
• Approximate location (if permitted by your browser)

2.3 Cookies & Tracking

We use cookies and similar technologies for:

• Website functionality
• Performance analytics
• Marketing and advertising insights

You can manage cookie preferences through your browser settings.

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3. How We Use Your Data

We use your information to:

• Respond to inquiries
• Schedule consultations
• Provide project guidance
• Improve website performance
• Send relevant updates or marketing communications (with opt-out ability)
• Monitor website security and performance
• Comply with legal obligations

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4. Who We Share It With

We only share data with trusted service providers that help us operate, including:

• Website hosting providers
• CRM and communication platforms
• Marketing platforms

We may also share information if required by law or during a business transition.

We never sell your personal information.

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5. Data Retention

We keep personal information only as long as needed to fulfill its intended purpose or as required by law.

Analytics data may be retained in aggregated, non-identifiable form.

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6. Your Rights

GDPR (EU Residents)

You may:

• Access your personal data
• Request corrections or deletion
• Restrict or object to processing
• Request portability
• Withdraw consent at any time
• File a complaint with your local authority

CCPA (California Residents)

You may:

• Request disclosure of collected data
• Request deletion of personal data
• Opt out of data sale (we do not sell data)
• Exercise rights without discrimination

COPPA (Children Under 13)

We do not knowingly collect data from children under 13.

If you believe we have unintentionally collected such data, please contact us so we can remove it.

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7. Data Security

We use secure servers, encrypted transmission (HTTPS), access controls, and regular safeguards to protect your information.

However, no system is completely secure.

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8. Cookie Policy

Cookies are small files stored on your device.

Our website uses:

• Necessary Cookies for functionality
• Performance Cookies for analytics
• Advertising Cookies for insights

You may disable cookies through your browser settings.

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9. Contact

Questions about this policy?

Reach out to us:

Birch Co
Email: info@thebirchco.com
Mailing Address: (Insert Office Address)

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10. Updates

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.